Resolving Difficult Situations
Video Previews
In this video we look at some of these mindsets or paradigms and help you develop the necessary skills to resolve conflict, negotiate and generally work better with people.
Runtime: 22 Minutes
Inclusions:
- DVD or USB
Key Learning Points:
- Learn the five key steps to resolving conflict or negotiating
- Learn to express a problem without attacking the other person’s ideas or beliefs
$595.00
As part of any work team, it is inevitable that you will face conflict at some stage in your working life. Whether you’re negotiating, resolving conflict or even just thrashing out a problem, there are particular mindsets or ways of thinking that can either help or hinder us in finding a solution to our problems.
In this video we look at some of these mindsets or paradigms and help you develop the necessary skills to resolve conflict, negotiate and generally work better with people.
LEARNING OBJECTIVES:
- Learn the five key steps to resolving conflict or negotiating
- Learn to express a problem without attacking the other person’s ideas or beliefs
