Pass it On: Coaching Skills for Managers

Coaching is vital, but frequently neglected. While line managers are increasingly expected to take on the responsibility for coaching, very few are truly trained to do so. A recent CIPD survey showed that 63% were involved in coaching activity, with organizations looking to create in-house coaching capability rather than recruit external coaches on an ad hoc basis. Yet, a mere 2% of respondents trained their line managers to do it.

In addition, line managers may feel they’re far too busy and not see its importance. But coaching is a mainstream management role, it’s essential that managers pass on knowledge & develop the skills of the people who work for them.

Effective coaching helps people to progress and contribute more fully to the business objectives and ensures that individuals get the one-to-one guidance they need to perform to the best of their ability.

Written by Armando Iannucci (The Thick of It & I’m Alan Partridge) Pass It On: Coaching Skills for Managers uses clear messaging, humor and practical, believable examples of how to get coaching right (and wrong). It also demonstrates the way in which effective coaching can facilitate development through any organization and how personally rewarding it is for the coach too.

Learning chapters:

• An opportunity for coaching
• Not knowing where to start
• Identify the goals
• Set the targets
• Promoting discovery without a map
• Provide a map
• Let them explore
• Negative behavior
• Encouraging through praise and constructive criticism
• Not treating them as an equal
• Treat them as equals
• Admit your own mistakes
• Not listening actively
• Listen actively
• Follow-up
• Summary

Extra content:

• Why coach?
• What coaching isn’t
• What is coaching?
• Vacancies and opportunities
• The GROW model

Available in French.