Handling Overt Conflict
Effective People Skills
Effective People Skills
Dealing with hot-tempered individuals tests the mettle of even your most poised employee. Handling Overt Conflict teaches every member of your team to stay calm and to develop constructive dialogs with individuals at your workplace who are notorious for being difficult – a great way to enhance productivity and bring peace to the office!
Also available as part of the Effective People Skills series.