Managing Performance Every Day

To many managers, managing performance means the annual appraisal and little else. In today’s modern and highly pressurized workplace, it’s all too easy for a manager to forget that his or her primary responsibility is to get the best out of those they manage.

So how do managers do this?
This film follows David (IT Manager) and Louise (Marketing Manager) as they find out what managing performance really means. David is laid back, too friendly, lacks consistency and is unclear what he wants and expects as a manager. In contrast, Louise is highly organized but doesn’t involve her team through collaboration. As a result, her team members don’t develop as they should.

In Managing Performance Every Day, we see David and Louise learn an easy to follow the 5-step process of beyond the appraisal, and how to put this into practice. And as a result, they begin to see real benefits – both to the performance of their teams and to the output of their project they have been jointly working on.

Learning points include:

• Identifying the problem
• The need for collaboration
• The need for clarity
• Giving constructive feedback
• Being consistent

Available in French.