Cross-Cultural Communication

As our world becomes increasingly interconnected, people increasingly encounter problems when communicating with people from other cultures. This can lead to problems ranging from employee frustration and decreased efficiency to losing billion dollar deals.

Cross-Cultural Communication is a lively, engaging dramatization in which you’ll observe a manager floundering as she tries to understand her employees and their culture, as she fails to understand the manager role in communication and diversity. Her employees only make matters worse by concealing important information, without the proper communication skills for a multicultural organization.

Benefits of the Cross-Cultural Communication training video include:

• developing communication skills for a multicultural organization
• discovering the importance of body language
• finding out why some cultures might withhold important information
• realizing how stereotyping can lead to ineffective communication
• clarifying the manager role in communication diversity
• understanding that awareness is a “two-way street”: all cultures need to adapt
• learning how to bridge differences and create a balanced approach

This film is an easy-to-use yet highly effective tool that will empower your employees to develop communication skills for a multicultural organization, read nonverbal business communication, get accurate information, and more. Includes business communication exercises.

Also available as part of the Global Scenarios Series.