Call to Order
Converting Telephone Inquiries into Sales
Video Previews
This amusing dramatization provides practical and easy-to-follow techniques and demonstrates how to develop sales opportunities and how to close a sale over the phone.
Runtime: 20 minutes
Inclusions:
- DVD
- Leader's Guide
Key Learning Points:
Poor telephone technique doesn’t just create a bad impression, it loses business. Missed opportunities can result from sloppy behaviour, an over-familiar approach and less-than-professional attitude.
In this program a Jack-the-lad telesales executive is quick to complain about the treatment he receives from an evasive car salesman he’s been trying to pin down over the telephone. But he’s blind to his own errors. It isn’t until a ‘Twilight Zone’-like dream sequence that he sees the light and discovers where he’s been going wrong.
This amusing dramatization provides practical and easy-to-follow techniques and demonstrates how to develop sales opportunities and how to close a sale over the phone.
