Negotiations: Solving The Tough Problems

Much has been written about the art and science of negotiation over the years but little has focused on overcoming the tough problems people face during their negotiations. Whatever your industry or product, the concepts in this program, Negotiations: Solving the Tough Problems, will increase not only your comfort level with negotiations but it will also increase your overall effectiveness as a negotiator.

You will have the opportunity to unlock the secrets to some of the toughest negotiation problems like:

•  Dealing with Anger (Yours and the Customers)
•  Dealing with Skepticism
•  Really Listening to Understand
• Dealing with Price Objections
• Walking Away and Keeping the Door Open

Effective negotiation skills are a rare and very valuable ability to have, learning to overcome the problems most negotiators face will put you a step or two ahead of your competition. Knowing how to handle these sometimes awkward and difficult situations also puts you in a position to build rapport, develop lasting relationships and develop mutual trust with the other party.