Emotional Intelligence

Most of us have been conditioned to believe that emotions are not welcome in the workplace, that team and work decisions should be based upon cold, logical reason. In short, we “leave our emotions at home.”

Today there is a growing body of science in the emerging field of Emotional Intelligence (EI), indicating that proper understanding – and use of – emotions can be critical to helping us be more effective workers and better communicators.

Emotional Intelligence shows how forward-thinking organizations such as Kaiser Permanente, State Street Bank, and Nichols Aluminum are accessing the power of emotions to create better, more productive teams and team members.

Through interviews with EI team members, this important video illustrates how EI can be integrated into the workplace to enhance other knowledge and technical capabilities. Viewers will come away with specific areas of improvement to focus on and a structured, step-by-step approach to developing the required emotional competencies to bring more creativity, energy and intuition to their work, whatever the industry or field.

Emotional Intelligence Competencies Include:

• Self-Awareness
• Self-Regulation
• Self-Motivation
• Empathy
• Effective Relationships